We want everyone to be able to use this website, including people who use screen readers, keyboard navigation, screen magnification, captions, or who simply need things to be calm and clear. Accessibility isn’t a feature we bolted on; it’s the reason we exist as a disability support service, and we hold our own website to the same standard.
Our commitment
We’re committed to making this website usable for people with disability, and we keep improving it. If something on this site gets in your way, we want to hear about it and we’ll work to fix it.
The standard we aim for
We’re working towards the Web Content Accessibility Guidelines (WCAG) version 2.2, Level AA. It’s the standard recommended in Australia by the Australian Human Rights Commission. Right now we’re partially there: most of the site meets it, and we’re actively closing the gaps. We’ll keep this page honest about where we’re at.
What we’ve built in
- The site works with a keyboard, not just a mouse.
- If you prefer less movement, turn on “reduce motion” in your device settings and our scrolling animations switch off, so you get a clean, calm, top-to-bottom layout with all the same information.
- We write in plain language and structure pages with clear headings, because clear beats clever.
- We design with neurodivergent people in mind, drawing on guidance for cognitive accessibility.
What’s not perfect yet
- Some images are still placeholders and may not have text descriptions for screen readers. We’re adding these.
- Some colour combinations in our brand palette are bold. If anything is hard to read, please tell us.
- We haven’t yet had an independent accessibility audit; our current assessment is our own.
Tell us when something blocks you
This is the most important part. If you hit a barrier, or you need information from this site in a different format, email us at hello@soulsupport.co and we’ll help. We aim to reply as soon as we can, and we’ll always tell you our plan to fix the issue.
The details
This site is built with standard web technologies (HTML, CSS, JavaScript and WAI-ARIA) and is designed to work with current browsers and assistive technologies. We assess accessibility ourselves as we build, and review this statement regularly.